In order to achieve the goal and vision of sustainable business operations, Singtex focuses on the three aspects of ESG (Environmental, Social, Governance).
Based on the GRI Standards 2021 stakeholder identification guidelines, the company, through external experts' identification and subsequent discussions with the company, confirmed the stakeholders for 2023. These stakeholders include eight categories: shareholders and other investors, employees and other workers, financial institutions, suppliers, business partners, local communities, customers, and the government.
The communication channels and detailed information for each stakeholder are listed in the table below:
(The company's stakeholder communication situation, frequency, and effectiveness will be reported to the Board of Directors on November 13, 2025.)
Shareholders and other investors
Shareholders are the foundation of Singtex and the highest organ that controls the direction of enterprise development.
Prioritize issues
Operating Performance
Corporate Governance
Regulatory Compliance
Communication channel (frequency)
Shareholders' Meeting (Annually)
Annual Report (Annually)
Company Website (Anytime)
Market Observation Post System (MOPS) (Anytime)
Communication effectiveness
Held the Annual General Meeting of Shareholders on June 13, 2025.
Announced information in accordance with regulatory requirements and disclosed material information.
The company’s official website provides contact channels for all stakeholders, with designated personnel responsible for responses.
Employees and other workers
The support and cohesion of employees are the driving force for Singtex’s sustainable operations.
Prioritize issues
Labor Policies and Human Rights Protection
Workplace Safety and Health
Employee Compensation and Benefits Policy
Communication channel (frequency)
Labor-Management Meetings (Quarterly)
Employee Welfare Committee (Monthly)
Occupational Safety and Health Committee (Quarterly)
Employee Suggestion Box (Anytime)
Conducting training sessions and discussions on relevant topics on an ad hoc basis.
Communication effectiveness
Held 4 labor-management meetings.
Conducted monthly welfare committee meetings.
Held quarterly Occupational Safety and Health Committee meetings.
Organized 2 fire drills.
Provided on-the-job training for employees, including chemical handling, courses on prevention of unlawful acts and communication skills, as well as CPR and AED training.
Financial institution
Pay attention to Singtex's financial performance and provide assistance with capital operations
Prioritize issues
Operating Performance
Regulatory Compliance
Communication channel (frequency)
Phone (Anytime)
Business Visits (Anytime)
Company Website (Anytime)
Company Annual Report, Financial Reports (Quarterly)
Communication effectiveness
The financial statements for 2025 were audited by an accountant, and the quarterly reports were reviewed.
After evaluating the risks, financial institutions fully supported the group.
Supplier
Suppliers provide stable upstream raw materials and are Singtex’s backing and most critical partner.
Prioritize issues
Product Quality and Production Efficiency
Sustainable Supply Chain and Brand Marketing
Customer Communication and Complaint Management
Communication channel (frequency)
Supplier Evaluation (Annually)
Business Visits (Anytime)
Phone (Anytime)
Company Basic Information (Established during the first transaction, reviewed annually)
Communication effectiveness
In 2025, the top 10 suppliers subject to sustainability assessments achieved a 100% compliance rate.
A dedicated engineering department is in place to monitor product progress and quality at all times.
A supplier master database has been established to maintain their capital and related information.
Business partners
Business partners are cooperative relationships that make progress together, jointly innovate industrial value, and enhance sustainable competitiveness.
Prioritize issues
Product Quality and Production Efficiency
Innovative Products and Technologies
Communication channel (frequency)
Business Visits (Anytime)
Phone (Anytime)
Company Basic Information (Established during the first transaction, reviewed annually)
Company Website (Established during the first transaction, reviewed annually)
Communication effectiveness
The website was updated with ESG-related information for 2024.
Recommend creating a customer basic information file.
local community
Fulfill social responsibilities, take from society, give back to society, and create positive influence
Prioritize issues
Energy and Greenhouse Gas Management
Waste Management
Water Resource Management
Communication channel (frequency)
Social Media (Anytime)
Village Chief Office (Anytime)
Communication effectiveness
No petition incidents from community residents.
Provide 12 meals daily to elderly people living alone in the community.
Client
Developing long-term trust and cooperation with customers is the core of improving products and services.
Prioritize issues
Customer Communication and Complaint Management
Product Quality and Production Efficiency
Innovative Products and Technologies
Communication channel (frequency)
Business Visits (Anytime)
Phone (Anytime)
Customer Complaints Email (Anytime)
Communication effectiveness
We communicate with clients on an as-needed basis through telephone calls, emails, and in-person visits.
Government
The government is the setter of sustainable laws and regulations, and is the basis for operation.
Prioritize issues
Corporate Governance
Energy and Greenhouse Gas Management
Workplace Safety and Health
Communication channel (frequency)
Official Correspondence (Anytime)
Company Website (Anytime)
Market Observation Post System (MOPS) (Anytime)
Participation in regulatory public hearings and briefings organized by the authorities, with ad hoc communication regarding the status of business implementation.
Communication effectiveness
In 2025, taxes were paid in accordance with the law, and there were no related penalties or sanctions.
In 2025, announcements were made in accordance with the regulations of the Financial Supervisory Commission and the GreTai Securities Market, with no related penalties or sanctions.
